Platform Features
Businesses Deserve These Game Changing Features
Powerful tools for everyone. From frontline sales to C-suite executives. OwnYourCRM delivers specialized features that transform how entire organizations work.
SMS
Twilio is built in natively for reliable and scalable SMS communication across multiple countries.
Schedule SMS
Plan your text message campaigns ahead of time with our intuitive scheduling tool, ensuring messages are sent at the perfect moment to maximize engagement.
SMS Template
Save time with customizable SMS templates. Whether it’s a promotional blast or a service reminder, you can store and reuse your favorite designs.
SMS AI
Craft professional, personalized messages in seconds using AI. Perfect for scaling your outreach while keeping a personal touch.
SMS Blast
Quickly send bulk messages to your audience and lists while maintaining a professional tone and delivering key updates efficiently.
SMS Personalization
Use advanced personalization tools to customize SMS messages for individual customers, ensuring higher engagement and satisfaction.
Seamlessly connect with popular email platforms like SendGrid and Mailjet to manage your campaigns efficiently.
Schedule Email
Automate your email delivery to hit inboxes at the right time, boosting open rates and responses..
CC/BCC
Handle complex email communication with flexible CC/BCC options, keeping your team and stakeholders in the loop.
Email Blast
Reach thousands of customers with impactful campaigns designed for maximum visibility.
Email Templates
Build a library of reusable email designs to maintain brand consistency and save time on campaign setup.
Email AI
Let AI craft engaging and personalized email content for marketing, follow-ups, or customer outreach with ease.
AI
AI is built directly into the platform so you'll be able to create content, images and much more.
Prompts
Generate innovative ideas and dynamic content concepts with AI prompts tailored to your needs.
AI Replies
Automate intelligent responses to customer queries, saving time and improving service quality.
AI Templates
Access pre-designed AI-driven templates for emails, SMS, and content creation, speeding up workflows.
Support Desk
Enterprise level + support desk with
sms, email communication channels.
Everything you need.
Workflows
Create advanced, automated workflows based on the events and processes which work for you.
OmniChannel
Launch unified campaigns across SMS, email, and social channels to ensure consistent messaging.
Calling
In browser calling with Dialpad, Notes, Transcriptions and Recordings all automated.

SMS
Add products and services with coupons, shipping and custom checkout pages in seconds.
Direct Mail
Integrate Direct Mail into your communication channel. Automatically send letters and postcards.
Broadcast
Reach thousands or only a couple specific contacts with a few clicks. Email, SMS, Voice or Direct Mail.
Triggers
Run automated events based on actions. These triggers can be set up throughout the CRM for your exact needs.
Tasks
Simple, yet powerful task manager with reminders, tags and much more all built right in.
Support Desk
Enterprise level + support desk with
sms, email communication channels.
Everything you need.
Ticket Management
Organize, prioritize, and track customer support tickets effortlessly with our user-friendly dashboard.
User Management
Assign roles, manage access, and ensure your team has the right permissions for their tasks.
Automated Replies
Deliver instant, automated responses to customers, setting expectations while freeing up your team.
Ticket Timer
Monitor ticket resolution and working times to enhance productivity and meet SLAs effectively.
Notes
Add notes to events, tasks, calls and much more keeping your history clean and organized.
Video Rooms
Create virtual collaboration spaces for seamless brainstorming, planning, or client meetings.
Video Reviews
Capture video reviews from your happy clients with a few clicks and share them on your website with our embed codes.
Video Calls
Host secure and high-quality video calls directly from the platform to stay connected with your team and clients.
Content
Create and upload all of your collateral for use across all departments and users.
Library
Store and organize templates for SMS, emails, and documents.
Social Media
Plan and publish posts across platforms from one dashboard.
Templates
Store and organize templates for SMS, emails, and documents in one accessible place.
AI Prompts
Create and upload prompts specific to your business for hyper-relevant AI outputs.
Files
Keep all your important documents and files in the CRM for easy retrieval and access.
Buyer Journey
View deals at every stage of the buyer journey with unlimited customizable pipelines.
AI Trained
Langchain built in so you can train and use various LLM's and API's.
Content Creation
Leverage AI tools to create engaging content like blogs, emails, or social media posts effortlessly.
Content Calendar
Plan, organize, and visualize your content strategy with a drag-and-drop calendar designed for efficiency.
Mobile App
Stay connected with your customers and campaigns on-the-go using our fully-featured mobile apps.
Settings
Complete customization of the CRM with simple and easy to use wizards. No more developers needed for the easy things.
Super Admin
Fully manage the entire platform from a single role. Update, add and edit company information or globally.
Profile Settings
User roles, password reset, phone number provisioning, departments and much more.
API
Integrate Own Your CRM with your existing systems using our easy-to-use, robust API.
Company Based
Organize and track multiple decision-makers within a company, ensuring all stakeholders are engaged.
Contact Based
Access detailed profiles for each client, including notes, preferences, and communication history.
Ecommerce
Easily upload, edit, and organize your products with detailed descriptions and images.
Checkout Pages
Design customizable checkout pages that enhance user experience and drive conversions.
Products
Selling a single product or a catalog it's all ready to go with our advanced yet simple product manager.
Subscriptions
Easily manage recurring payment plans for memberships or subscription services with unlimited flexibility.
Downloads
Simplify the delivery of downloadable products like eBooks, templates, and software.
User Portal
Offer your customers a branded portal to access their account details, track orders, and interact with your services.
Stripe
Seamlessly handle payments with built-in Stripe integration for quick and secure transactions.
Auth.net
Process reliable payments with Authorize.net, ensuring every transaction is smooth and secure.
Own Your CRM
Pay One Time. Own It Forever!
Disrupting an Entire Industry By Ending Monthly Subscriptions Forever!
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